Returns & Warranty


Products must be returned in sealed vials or original packaging within 30 days of shipment date. If over 30 days, an exchange order of equal or greater value must be placed. Product must be eligible for resale.

You may return your unopened product for a full refund to your original payment method minus the shipping cost.

Product replacement will be issued if there is a demonstrable manufacturing defect or labeling error.

Implants that fail to achieve osseointegration are covered by our Lifetime Warranty. Please fill out Customer Feedback Form and email it to us at [email protected].

I3 Implant does not accept return of drills or surgical instruments removed from their original package for reasons of cutting edge wear or rust formation due to handling variables outside our control.

Shipping costs waived upon shipment of replacement product.

Customers are advised to fill out the Customer Feedback form and email it to us at [email protected]. Customers can receive a Return Material Authorization (RMA) number after initiating a return and will be notified of the status via email. Customers can also contact Customer Service at 888-680-2544 for guidance.

At I3 Implant, we are so confident that you and your patients will benefit from our products. We offer a Lifetime Warranty on our implants. We appreciate you as our customer and want you to have peace of mind when using our products. Contact us anytime and let us know how we can help.